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Reporting & Analytics

MySagePay takes care of all your reporting and analytics requirements.

Get real customer insight

Our reporting and administration tool is a cloud-based portal called MySagePay to help you manage and monitor your Sage Pay account.  It provides a single-view of your customers by including all types of transaction processed through Sage Pay such as payments made in-store, online and over the phone.  


MySagePay is available to all Sage Pay customers as standard.  In addition to managing your account, it's reporting capabilities will enable you to better understand your sales trends. Here are some of the features included:

  • Create/remove users
  • View all transactions processed (online, over the phone or using a card machine)
  • Review and manage fraud results
  • Process Mail & telephone payments through the Virtual terminal
  • Process refunds
  • Set up surcharges
  • View settlements
  • Generate quick or advanced reports
  • Export transaction data in Excel or CVS

Our iPhone app is very handy if you want to access your Sage Pay account while on the move.   Sage Pay customers with login details to MySagePay and admin rights can use the iPhone app without any additional setup.  Some of the features included are:

  • View a summary of your transactions
  • Access transaction details
  • Monitor activity on your account
  • View news and alerts from Sage Pay
  • Contact Sage Pay support
Build your own reports

You can generate customised reports and manage account administration functions at no extra cost by linking your back-end systems with our reporting and admin API.  Our priority support team can also provide customised reports in case you have specific reporting needs.

Reporting and admin API

Our API allows your back-office systems to interact with Sage Pay in the same manner someone might use MySagePay through a web browser.  The API uses the same user accounts and privilege system as MySagePay to give you access to account administration and reporting functions.  All messages are in real-time and in a consistent XML format.

Priority reports

Our priority support team can prepare a combination of customised reports on a daily, weekly or monthly basis to best suit you needs.  This is especially useful for customers who need bespoke reports, accurate notification of transaction data and settlement figures or with ReD bespoke fraud services.  This service is available at an extra cost.

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